The service we were given upon arrival after hearing our story on a bank holiday weekend was 10/10! The Contemporary Style Of The Westin London City Hotel - Forbes THE WESTIN LONDON CITY - Hotel Reviews, Photos, Rate - Tripadvisor Being a Brit myself, I'm very used to what passes for 'customer service' in the UK so I normally keep my expectations low! Please see our partners for more details. This hotel is also in a perfect location, walking distance to major attractions along the River Thames. Be Well, The Westin London City. Overall its worth the price. Own or manage this property? Thank you once again for choosing Westin London City, and we hope to have the pleasure of welcoming you and your family back for another exceptional stay in the future! Be Well, Andrea La Morella Guest Experience Manager The Westin London City. Excellent guy and so is the entire team. But the employees are the stars of this hotel. more. Be Well, Andrea La Morella Guest Experience Manager The Westin London City. Own or manage this property? Review. Restaurant is good for breakfast (which was the only meal I ate while there). THE WESTIN LONDON CITY - Updated 2023 Prices, Reviews - Tripadvisor I didn't expect him to, but he went above and beyond my expectations and fixed that and made sure it was transferred. The whole experience was outstanding. The Westin London City. But it's impossible to single anyone out as all the staff were so attentive and helpful. Thank you for choosing our hotel for your staycation, and we hope to have the opportunity to welcome you back in the future when you can enjoy our spa facilities. Our food at the Mosaic restaurant is some of the best in town and we're so glad you enjoyed it! If you have an Amex EveryDay Card product, additional points awarded under this offer will not be included in the extra points benefit. Thank you for choosing to stay with us and for leaving such a positive review. We look forward to welcoming you back on your next trip to London! Disappointing. Share. Paul McCartney's rediscovered photos show Beatlemania from the inside. Please enter a valid email address. This is absolutely awesome! We haven't managed to enjoy the spa as we kept on missing the kids timings. Thank you for choosing to celebrate your anniversary with us, and we hope to have the pleasure of welcoming you back again soon. Broadley said McCartney was nervous about showing some of the less formally composed ones or the less in-focus ones., But I think we persuaded him that we liked those because of the story that they tell, she said. The Westin London City, London - Updated 2023 Prices - Booking.com This wasnt The Beatles being photographed by press photographers of paparazzi but peer-to-peer, he said. AI helped make it possible. We had the most wonderful stay. Service in the restaurant, in the room and everywhere else was great. USD700 / night. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Dear rosamastrosimone, Thank you for taking the time to leave a review about your staycation at our hotel. The location is excellent, with tube access within 500 meters and two thameslink stations in walking distance too. We are sorry your Elite Status was not highlighted upon arrival and we will share your valuable feedback with our Front desk Team. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. . We are thrilled to hear that you had a unique experience during your visit and that Andrea at the reception was kind and able to provide you with a suite upgrade for your anniversary celebration. Pride in London 2023: Thousands march from Hyde Park as part of capital Overall a unique experience. We're thrilled to hear that you enjoyed your stay and that our staff made a lasting impression on you. WiFi is free, and this hotel also features a spa and an indoor pool. There are more places to choose from in the, 60 Upper Thames Street, London EC4V 3AD England, Lock in the lowest price from these sites. Have tried on several occasions just to get my bill and still cant get them to respond. Thank you for choosing to stay with us and for sharing your positive experience. They are all friendly and helpful. We are delighted that you enjoyed your stay with us and appreciate your kind words about our new, pristine, contemporary hotel. The hotel is brand new, everything is pristine and contemporary. We are jubilant and content to read about your positive comments and we are pleased to apprehend you have appreciated our Marathon Tote Bags - we hope you had an amazing run! Dining. It set the perfect tone for our visit. Be Well, Andrea La Morella Guest Experience Manager The Westin London City. Dear Rafs1984, Thank you for taking the time to share your experience with us. Thank you again for your feedback and we hope you will give us another opportunity to exceed your expectations in the future. Thank you for choosing to stay with us, we look forward to seeing you again soon! We look forward to welcoming you back again soon. Overall a very kind and helpful gentleman. The Westin London City. If a charge for a purchase is included in a Pay Over Time balance on your Linked Account the statement credit associated with that charge may not be applied to that Pay Over Time balance. Had an issue with reception which was sorted out. He was great with customer service and very attentive. This was not our intention and we will certainly take steps to avoid this in the future. There are more places to choose from in the, 60 Upper Thames Street, London EC4V 3AD England. Simone welcomed us so beautifully and set the mood for the day. Our attentive staff and front desk team are always here to assist you. We look forward to welcoming you back on your next trip to London! We strive to create a unique experience for all of our guests, and it is wonderful to hear that we succeeded in providing something a little different for you. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Nice lounge (if you have club lounge access). Points will be debited from your Membership Rewards account, and credit for corresponding dollar amount will be issued to the American Express Card account used. See more of The Westin London City (London, UK) on Facebook. See all hotels London 1 Room Book online or call 1-855-214-3079 Travelocity.com Hotels United Kingdom England London Hotels The Westin London City, London The Westin London City 4.5-star property 60 Upper Thames Street, London, England travelocity Price Guarantee Photos Rooms Reviews Amenities See More Photos 5.0 out of 5 Exceptional! We are thrilled to hear that you had a unique experience during your visit and that Andrea at the reception was kind and able to provide you with a suite upgrade for your anniversary celebration. Thank you for choosing to stay with us, we look forward to seeing you again soon! McCartney acknowledges hes not a professional photographer though his late wife, Linda McCartney, was, as is their daughter Mary McCartney. See membershiprewards.com/terms for the Membership Rewards program terms and conditions. Rooms are clean and comfortable. Prices are calculated as of 24/04/2023 based on a check-in date of 07/05/2023. We can't wait to welcome you back for another outstanding experience in the future. All reviews mansion house paul s cathedral millennium bridge duplex suite cannon street experience shower lovely pool and spa area heavenly bed shakespeare globe . Certain suppliers pay us commission and other incentives for reaching sales targets or other goals and may provide incentives to our Travel Consultants. Dear Valuable Guest, Thank you for taking the time to share your wonderful review! We pride ourselves on having a knowledgeable and attentive team that is dedicated to providing outstanding service. Dear YochiT3, Thank you for choosing to stay with us and for taking the time to share your feedback. With stunning views and spectacular riverside location, The Westin London City's beautifully appointed guest rooms and suites, signature dining experiences and elevated services and amenities offer an unparalleled wellness experience to guests. We hope to welcome you back to our hotel again soon! There are more places to choose from in the, 60 Upper Thames Street, London EC4V 3AD England, Lock in the lowest price from these sites. The team is very friendly and professional - in short: a perfect stay. But what they lack in technique they make up for in spontaneity. S M T W T F S. Number of Nights-1 + We strive to provide exceptional service and facilities to all of our guests, and we are thrilled that we were able to meet your expectations. Government-issued photo ID may be required . All of us here truly appreciate your kind words and look forward to welcoming you back soon. Enjoy an unforgettable stay at The Westin London City. We are delighted to hear that Simone welcomed you beautifully and set the mood for the day and that the decoration was up to your expectations. Your feedback is greatly appreciated, and we will certainly share your comments with our team. Concierge service was excellent which was especially useful as I was travelling with an injured leg. Consequently, you have extended your initial concerns of being discriminated based on the assumptive reading of other guests being checked-in. The Westin London City. Suites. We definitely look forward to welcoming you back soon! Be Well, Andrea La Morella Guest Experience Manager The Westin London City, Stayed at this hotel for 2 nights for a visit to London from Paris! Corporate Card Members are not eligible for the additional point. It's wonderful to know that you felt our hotel was worth the price. Its been a tough 2 years for us and we very much needed a break like this. View deals for The Westin London City, including fully refundable rates with free cancellation. If a charge for a purchase is included in a Pay Over Time balance on your Linked Account the statement credit associated with that charge may not be applied to that Pay Over Time balance. 168 Likes, TikTok video from ComfySpots (@comfyspotcritic): "The Westin London City Hotel, London UK - full review of my stay on Instagram #londonstays #londonstaycation #hotelreview #placestogo #londonplacestogo #luxuryhotel #londonhotel #hotels #travellondon". Also, given the awful internet speeds, you could, Dear luckywales1, Thank you for your feedback regarding your recent stay at our hotel. We understand that it can be difficult to coordinate schedules and apologize for any inconvenience caused. This is my second time staying at the London Westin, and when I arrived, I was greeted by Sandro. The Westin London City. The display begins in late 1963, shortly after McCartney acquired a Pentax 35mm camera. As for the bill, we apologize for any inconvenience or rush that may have been felt. I emailed Andrea from guest experience prior to our arrival and the decoration surprise didn't disappoint. He made me aware of all the facilities, utility stores out of the hotel aa well. It's wonderful to know that you felt our hotel was worth the price. Be Well, The Westin London City, Ver good location, comfortable rooms with all amenities and above all excellent service by the staff specifically Krishna from the front desk. In London-ish. The food was delicious and there was a great selection of wines and cocktails to choose from. We look forward to welcoming you back again soon. All in all fantastic experience, Dear Valuable Guest, Thank you for sharing your fantastic experience at our hotel! We're also glad to hear that you found the rooms to be spacious and well-appointed. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Dear rosamastrosimone, Thank you for taking the time to leave a review about your staycation at our hotel. after we had some drinks at the bar where Emanuele and Nathan took great care of us! It brings us immense joy to know that you found our staff, especially Neel, to be pleasant and attentive. Thank you for choosing to stay with us and for sharing your positive experience. WiFi is free, and this hotel also features a spa and an indoor pool. Breakfast is superlative for both quality and choice and staff is always extremely welcoming. This airy ambience will give you a sense of disconnection with the busy City of London.. See More Bring Wellness to your Experience Discover a world of serenity with our Heavenly Spa City Break Package. If points redeemed do not cover entire amount, the balance of purchase price will remain on the American Express Card account. From the moment weve arrived, we felt that everyone working in this hotel is truly committed to their work. Be Well, The Westin London City. This is the version of our website addressed to speakers of English in Canada. Excellent gym with two Peloton bikes and other equipment. Thank you for your loyalty and for choosing The Westin London City as your preferred hotel. Photos and Videos. Read our, Dear E3260LDmarkk, Thank you for your lovely comments - we are happy to read you have enjoyed our atmosphere and that you found our staff friendly and helpful. Dear valuable guest, Thank you so much for your wonderful review! We apologize for the view from your room and hope that it did not detract too much from your overall experience. Dear JHY_12, Thank you for your review and we are very saddened to learn of your experience on our property. Best regards. This is the version of our website addressed to speakers of English in United Kingdom. Members Save 20% | Marriott Deals Dinesh India Staff 9.1 +55 photos Pets allowed Indoor swimming pool Free WiFi Air conditioning Private bathroom 24-hour front desk The hotel s spacious, decor and furniture lovely and the staff some of the best we have experienced . Book The Westin London City See all 21,214 properties in London See all photos Overview Rooms Facilities Reviews Location Policies 9.0 Exceptional 6 reviews "My children used the gym throughout our stay, and said that the machines and facilities are great!" EAN See map 8.4 Excellent Location rating score Excellent location - Inside city center Be Wellm Andrea La Morella Guest Experience Manager The Westin London City. RESERVE. Thank you for choosing The Westin, and we hope to have the pleasure of welcoming you back for another truly amazing experience in the future. 1,295 were here. All reviews mansion house millennium bridge cannon street duplex suite st paul s spa treatments experience shower lovely pool and spa area privilege room downstairs . We enjoyed our stay at Westin London City, yet the best of all were the staff. The early black-and-white images include portraits of The Beatles, their parents, girlfriends, crew and colleagues, including manager Brian Epstein. Staff really goes the extra mile to make it special. Eligible travel purchases do NOT include non-prepaid car rentals, non-prepaid hotels, ticketing service or other fees, or interest charges. And front desk staff is very attentive and responsive. I had a full body massage with a female therapist (sorry, forgot the name!) Oh and the food was perfect, especially the selection at breakfast. Claim your listing for free to respond to reviews, update your profile and much more. Being a Brit myself, I'm very used to what passes for 'customer service' in the UK so I normally keep my expectations low! We are thrilled to hear that your stay with us was outstanding and that you consider our hotel to be one of the best you've stayed at in the city and the west end. McCartney also took pictures of strangers a girl seen through a train window, ground crew at Miami airport goofing around. The name of the collection is "Paul McCartney Photographs 1963-64: Eyes of the Storm." (June 27) LONDON (AP . Benefits must be used during the stay booked. Guest Rooms. It is not easy to find anymore and thats what sets this place apart from the rest. It is our pleasure to have you here with us and we are particularly glad that you enjoyed our delicious food, the spa treatments, the cleanliness of the room and the warm hospitality from our receptionists and concierges. I have stayed at numerous hotels in the city and in the west end and the Westin was definitely one of the best I stayed at. We are glad to hear that your room was spotless and bigger than the average London size, and that you found the spa lovely, with a sauna and steam room, and a massive jacuzzi. $391 Price available on 6/9/2023 60 Upper Thames Street, London, England View in a map Main amenities Daily housekeeping Restaurant and bar/lounge Full-service spa Indoor pool Breakfast available 24-hour fitness center Sauna Steam room 24-hour room service 7 meeting rooms Starting with the concierge downstairs at the welcome desk, the receptionists, housekeeping and the F&B guys, everyone was super attentive to our requests. Our room was spotless and bigger than the average London size. The Westin London City, London - Updated 2023 Prices - Booking.com document.write(new Date().getFullYear()); American Express. Best regards, Andrea La Morella Guest Experience Manager. We didn't have dinner in the restaurant but the quality of the food and drinks we ordered from room service was first class. We are truly delighted to know that our staff and services have exceeded your expectations. Copyright 2023 The Associated Press. 2. VIEW MAP VIEW MAP +44 20-3146-2690 . The food was absolutely gorgeous. Cake was delicious! We had the most wonderful stay. Instead the statement credit may be applied to your Pay in Full balance. More Offers at this Property . View deals for The Westin London City, including fully refundable rates with free cancellation. The whole atmosphere is calming, the room is comfortable and clean, the public spaces are striking, the staff is helpful and friendly (but not cloying), and the location is excellent for business (with easy access to the City and to Westminster). Sometimes, McCartney turned his lens back on the newspaper and magazine photographers looking at him. Providing exceptional service is our priority, and we're glad to know that the service in the restaurant, room, and throughout the hotel was great. We chose the hotel based on the several reviews and it did not disappoint us. Experience the Presidential Suite The Presidential Suite provides a calm retreat and an elegant space for your next London getaway. Thousands of people have marched on London as part of the city's Pride parade. THE WESTIN LONDON CITY - Updated 2023 Reviews - Tripadvisor Your compliments mean a lot to us. Occupying two buildings that are connected via a bridge, the hotels interior design is modern with plenty of color and artwork. We hope you'll choose to stay with us again in the future. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. S M T W T F S. Number of Nights-1 + Recreation and Fitness. 1 Feb 2022 by Tom Otley Background This is a new-build hotel on the north bank of the Thames and straddles the busy 4-lane Upper Thames Street which runs along that north bank. The Westin London City - American Express With stunning views and spectacular riverside location, The Westin London City's beautifully appointed guest rooms and suites, signature dining experiences and elevated services and amenities offer an unparalleled wellness experience to guests. We are glad to hear that the service was excellent, and you enjoyed our breakfast, which had a ton of options and was delicious. Bad client experience. This is a moment when British culture took over the world for a while.. We look to have the opportunity to welcoming you on your next stay in London. Benefits are applied per room, per stay (with a three-room limit per stay). Claim your listing for free to respond to reviews, update your profile and much more. We are sorry to hear that you did not enjoy the fruit tart, however we are glad to hear that you enjoyed the sandwiches and pistachio and raspberry cake. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated. Cancel. We were upgraded to St Pauls duplex suite which was very spacious and astonishing! Be Well, Andrea La Morella Guest Experience Manager The Westin London City. Britain's National Portrait Gallery offers a fresh perspective with a trove of band's-eye images taken by Paul McCartney as the group shot to global fame. Any credits applicable are applied at check-out in USD or the local currency equivalent. I believe that upon your arrival, our receptionist informed you had booked an accessible room, however since such was not needed, a complimentary upgrade was provided to enhance your experience with us. Be Well, Andrea La Morella The Westin London City. We truly appreciate your kind words and are thrilled to hear that you enjoyed your visit. Considering both the early arrival and the last minute change, the new room was not immediately ready. It's fantastic to know that Nikola was very helpful and helped you recover from jet lag. See if Youre Pre-Qualified, Credit Intel Financial Education Center. I experienced very welcoming and attentive staff. A system failure occured while saving your consent to Opt-out. Save. The Westin London City Reviews, Deals & Photos 2023 - Expedia The whole experience was outstanding. Services. Nearby Attractions. If you believe this has occurred, please contact us by calling the number on the back of your Card. I would like to a extend a special thank you to Thomas for his recommendations and for looking after me throughout my visit! Dear HolidayCityBreak, Thank you so much for your wonderful review. Plans. We are sorry to hear that you were disappointed with our high-speed internet service and business center facilities. Be Well, The Westin London City. The hotel is brand new, everything is pristine and contemporary. We are delighted to hear that Simone welcomed you beautifully and set the mood for the day and that the decoration was up to your expectations. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Please note that if you opt out of sharing, you may still see advertising about American Express products and services, but it will not be personalized based on your interests.To opt out of sharing for cross-context behavioral advertising, toggle to Opt-Out of Sharing and select Confirm. Please note that if you clear your cookies or access our website from a different browser/device, you will need to opt out again. The breakfasts were great quality too. Won't stay there again. The Westin London City is an excellent choice if you are a business traveler and need to be in or near The City. This is a beautiful, brand-new Westin that epitomizes the brand at its best. All reviews mansion house millennium bridge cannon street duplex suite st paul s spa treatments experience shower lovely pool and spa area privilege room downstairs . nonetheless we had a wonderful valentines day experience and we will 100% be coming back as soon as we are back in London!
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