We have received several complaints - Corporate Office HQ - Facebook Around 3:00 am I was awaken by the coldness in my room. 2. Was told by check-in clerk that we could have a late checkout of 4 p.m. on our departure date as we were travelling with our dogs and could not take them to school with us, even offered to book another night or pay for the night so as not to inconvenience them, was told there would be no charge and our account would be noted. Ci Aydanos a proteger Glassdoor verificando que eres una persona real. During our stay there my family and I encountered a number of problems with the room we were given. I noticed a billboard advertising the LaQuinta in Macon, Georgia off route 475. I can say that every other guest I have met at this location has been experiencing the same type of behavior. The pictures on the website and the 3-star rating are misleading. She made them mistake and canceled my reservation because she made the mix up and read the name wrong with another reservation. Si vous continuez voir ce The purpose of this site is supply you with their phone number and address as well as share your thoughts about La Quinta. LaQuinta, Stonington, CTThis past weekend I received a call at home from Mr. Patel the reservation manager at this LaQuinta. Stated management would be there in the morning for us to talk with. I am planning on sending more pictures to a few other places. The clerk stated, not to worry, your reservation is ready I can hold it for you. My husband went down to calmly talk with the front desk with our Expedia rep on the phone. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. But this review is not just about this property, it is a statement about the entire La Quinta corporation whose customer service I have found to be superficial at best and any attempt to resolve the issue was ignored and shut down. 14. Because the facility has loud old room doors (1+ inch gap under the room door) and is 100% hard flooring, every noise echoed thru our room all night. 2349 Post Drive . In closing, let me say that this review is less about getting my money back, though that would be nice, it is more as a warning to other people booking rooms at the chain. La Quinta Employee Reviews about "corporate office" - Glassdoor The AC and room telephone were not working so they gave us a Stand up fan. naar When went to front desk to get more towels, worker huffed and puffed and complained she would have to go upstairs to get us some more. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie I stayed at La Quinta ***** Airport from September ***** of 2022. At least one night credit and an apology. Stayed at Waldorf MD hotel. Read full review of La Quinta Inns & Suites, Severance pay for wrongful and unprofessional termination. Had to get to work so there went the benefit of complimentary breakfast. ComplaintsBoard.com is a leading complaint resolution website on the Internet. There was zero justification for them to kick us out Christmas night. scusiamo se questo pu causarti degli inconvenienti. I was driving there 4 hours away. Corporate Account - Contact Us Form - Wyndham Hotels & Resorts Submit a complaint and get your issue resolved. Guest Tek's failure to do so, and La Quinta Corporates failure to ensure this was all upgraded, is what has kept many guests unhappy with the unavailability of the pleasure of viewing the television. After checking out, we did not have to pay for our rooms. Desired outcome: Full refund requested even the rewards I used with site. We then went, and booked the upgraded room via Wyndham. My daughter and I planned a trip to LA over Christmas to enjoy and celebrate our milestone birthdays. But if you have incompetent staff, I will not do it anymore. My car was broken into and the window smashed. Desired outcome: The La Quinta in Burlington Washington is outstanding. I'm sure they were sorry about the towels, but as housekeepers go home by 5 p.m. (sometimes 6!) Type: Subsidiary or Business Segment. 3. She said no I have it here. Please click on the country abbreviation in the search box below to change to a different country location. But, checked in with my 2 grandchildren and went to elevator to room. We had to wait 2 hours for a maintenance person to show up just before midnight to allow us back in the room. It is our job to handle them profitably Does not sit well with your hotel name. Great locating for many things. We arrived on 12/22/2021 and are still staying here to our dismay. I am a frequent traveler and have stayed in numerous La Quinta Inns with little to no trouble. Be careful when booking a hotel room. After lie upon lie they said we will not honor your new reservation and were calling the police. Back at our pet-friendly hotel, youll appreciate free high-speed WiFi, a fitness center, and indoor pool. If traveling with more than 2 people a 2 Queen room is very small no place comfortable to really sit unless you use your bed you sleep on . Then they called the police on us because they wanted us out of the hotel by 6:30 a.m. on our departure date even though check out is at 11 and late check out is considered to be noon. 2011. for the night of 12/5/21 in room 315. We will never come here again, nor recommend this organization to anyone we know. After 2 hours went down again and still got attitude. 2 La Quinta reviews. Each reservation weather on the phone or in person should be handle the same. Rooms were filthy dirty with stains all over bedding, cigarette burns on bath tub and on furniture, debris on carpet. When we asked why, they could not give us an acceptable explanation as to why Expedia called on our behalf and MikZ and was told the same thing. Nous sommes dsols pour la gne occasionne. I called the Moab La Quinta directly, explained our situation and was told that the hotel could not cancel the reservation I had booked through Expedia. La Quinta Inns has 7 locations, listed below. I would have moved to another hotel but had already paid up front in full for my room. Rating 1.6 Reviews 261 Write A Review Edit 261 Reviews For La Quinta Headquarters & Corporate Office Office Manager Internet Sales Manager in La Quinta, CA. Then I followed with letter and pictures I had taken to La Quinta Inn in Walla Walla, the head Corporate Office, and the Washington Health Department. This is terrible customer service on the part of the manager. I contacted the hotel This morning, the clerk was very unhelpful, she did not want it to give me the corporate telephone number and just transfer me to the general manager. Disappointing experience as per Wyndham name As a hotel employee for a lot of years, I do find some of your complaints a matter of "I want it MY way NOW", and some pretty understandable from the viewpoint of hotel management. Write A Review For La Quinta Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. I stayed at a La Quinta Inn, Room **** on June 3rd to the . The Orbitz representative spoke with Anthony this morning and after holding for 20 minutes was I was told that Anthony was only willing to refund me back 30% of what I paid. Own or manage this property? The beds were like sleeping on a hard floor. She didn't know who was coming in and out. I have stayed here often over the past three years and have never been disappointed in how I was treated or the condition of my room. This is the worse Hotel stay I have ever had in my life"Do not"..spend one dime at this hotel. Litter, trash and urine smells below the stairs I have not heard back from any of them. We were not able to get into the room until 3 p.m. and had to be at a 5 p.m. wedding. I can see why!!! It's a pets allowed facility with zero grass; rocks and mud. They care about the experience their guests have, and will do whatever they can to accommodate. Where are Hyundai of La Quinta headquarters? Bring kicked out of your hotel for doing nothing but asking for a room upgrade that we were going to pay for and they had availability. For more than 15 years we have helped nearly 50000 customers resolve . They don't even care enough to reply to my letter! Note: This is not to be used to contact La Quinta Corporate Offices nor is this site affiliated with them in any way. The clerk switched me to another room only to find out the room had no heat. It felt like I was sleeping outside. Talk to your staff inform them house keeping is just important and take this woman name April off her power trip, ada-disabled, overcharged, and treated like a dog. I called the hotel last on Friday November 10, 2021 and spoke with Anthony myself. Are there opportunities to exercise at La Quinta Inn Suites By Wyndham Burlington? This, of course, would be impossible if extenuating circumstance, like a car break down, were to happen. The complaint has been investigated and resolved to the customers satisfaction. I thought that was a good deal, so I pulled off the expressway to get a room. Would like to get reimbursed. We then learned from yet another complaining couple that the police had already been called twice and the loud guests had NOT been removed from the room. We have stayded at other LaQuinta in other parts of the country and have never come across a hotel like this one and for $89.00 a night I could have gone to the Comfort Inn. Phone :( 415)422-2484 The first visit I was greeted with a motorcycle club drinking, fighting, and partying all night long. Best Regards, 8. An hour after we had checked in. About My Stay Please tell us about your experience at our hotel. Abilene Texas La Quinta At this point we look at this place as a place to lay our heads and nothing more. After a very unpleasant conversation Mr. Patel hung up on ME! Dirty carpets Outdated hotel and rooms Initial Complaint. However, along the way we developed a leak in our radiator and had to stay an extra day in Colorado, sadly having to miss our day and night in Moab, exploring Arches. I rented the room for our 25th anniversary but was not a good way to start our weekend. Desired outcome: No WiFi, static tv, burn holes in the blankets and hairs in the bathrooms. When calling and reporting this to the front desk, they did come to fix it, they could have given us another room. Thank you Cancelled reservation with condo number and still lost my points. The Best of Burlington See famous flowers, explore coves, and visit museums Enjoy vibrant spring blooms at the Skagit Valley Tulip Festival and spot migrating snow geese and bald eagles at the Skagit Valley Winter Birds Festival. With an unmatched portfolio of exceptional brands and the industry's simplest, most generous loyalty program, we are the champions of the everyday traveler. If you had to deal with your bank to reverse charges and not your credit card company, well, banks can take 7-14 days to put the money back in your account! Facebook is the private social network for you to be informed with the latest information on your community. The shower faucet was loose and difficult to turn on. para nos informar sobre o problema. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Was refused the room and also refused a refund. Herrera y aluminio Diaz. *This company may be headquartered in or have additional locations in another country. We have stayed at this hotel many times over the years, but as of late this hotel has fallen into disarray. Last night July 16, 2011 my wife and I stayed at your hotel in Ft. Lauderdale Tamarac, 5070 N State Rd. Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay. Anthony advised me that since I paid for my room through Orbitz, I had to go through them for a full refund and that he could only refund me the resort fee. All amenities were functioning. That was room 306.I also complained to the person at the desk about the noise because its posted if your not happy with your stay and its not fixed you get a free night; well they told me a biker club was stayin and its going to be loud nothing they can do and I just have to live with it. Stated management would be there in the morning for us to talk with. Roomed smelled bad. And to add insult to injury, there was a reported bed bug problem one month prior. HUASCAR A. AVILA Orbitz called today and put me on hold while contacting the hotel. La Quinta Inn Suites By Wyndham Burlington - Tripadvisor There was no effort by the staff to make it right or even care that the reservation was screwed up. Breakfast is excellent with many options, and Erica was kind and professional each morning, keeping the food fresh and hot as well as the area clean. Mind you we were told that this hotel was only 5 miles from our location at the time. I have all of the correspondences from Orbitz. Only gave us towels once when I asked. We had a pleasant night here. I was called a "Ni**@ Byt*h" by another guest, a Caucasian male, in the parking lot who sat for days leering at me and my daughter as we left the hotel to go to work. I had just lost my car and bank account hacked the day before she fired me by (TEXT) and she knew this. Thank yuou. Each non-smoking guest room features a mini-refrigerator, microwave, coffee maker, flat-screen HDTV, desk, ironing amenities, and hair dryer. It was a miserable uncomfortable night with two adults and 4 kids in two queen beds. I would like to be compensated in some manner for this horrific experience. I contacted Expedia and they were very kind and helpful. I loved the Large 4K TV and so many DirectTV channels. I stayed in La Quinta Inn Phoenix Thomas Road from 24th November 2021 till 27th November 2021 (3 Nights) and my stay experience was horrible and I am totally dissatisfied with the kind f treatment and service I received in the Hotel. Please enable Cookies and reload the page. Does La Quinta Inn Suites By Wyndham Burlington offer any business services? La Quinta Inns & Suites Company - Complaints Board Well, that's real professional! Im a vet that lives in Oklahoma so when I have to go to my doctor appointments in Little Rock Arkansas they put me up in a La Quinta downtown on Broadway.
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